Position:Scili | Services | Services

Steps to deal with defective part or any problem:

1.       Take pictures, pictures should be clear to explain the problem

2.       Keep the defective part

3.       Contact Scili

 

Limited Warranty

Manufacturer warrants to the Purchaser that each product manufactured and sold by it will be free from defects in material and workmanship in its intended use (normal wear and tear expected) for the period of two years (indoor products) / one year (outdoor products) from date of Purchaser’s purchase (the invoice date) from Manufactuer. Manufacturer’s warranty flows only to the Purchaser.

If any product covered by the above warranty returned by Purchaser in accordance with Manufacturer’s Products Return Policy, and upon examination Manufacturer determines to its satisfaction that such product was defective in material or workmanship at the time of delivery to the Purchaser, Manufacturer will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price. For purposes of clarity, “repair or replace the products or the defective part thereof” does not include any reinstallation costs or expenses. If manufacturer chooses to replace the product and is not able to do so because it has been discontunued or is not available, Manufacturer may replace it with a comparable product.

The foregoing notwithstanding, Manufacturer will not be responsible for damage to any product resulting from misues, negligence, acts of God or acciddent or resulting from repairs or alterations made by any person or firm not duly authorized by Manufactuer in writing.